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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All THERMONA products

The group "New Technologies" offers for review the products of the plant THERMONA: wall-mounted, floor-mounted, condensing gas boilers, electric boilers, cascade boilers, electric boilers, indirect heating, flue gas exhaust systems of turbochargers, condensing boilers, room thermostats, regulators
  • Wall-mounted gas boilers THERMONA
    Wall-mounted gas boilers
    14 CLN, 14 TCLN, 23 CLN, etc.
  • Outdoor gas boilers THERMONA
    Outdoor gas boilers
    18 P/B, 25 P/B, 35 P/B, 45 P/B, etc.
  • Condensing gas boilers THERMONA
    Condensing gas boilers
    14 KD.A, 17 KD.A, 28 KD.A and others .
  • Electric boilers THERMONA
    Electric boilers
    EL 5, EL 8, EL 9, EL 14, EL 15, etc.
  • Cascade boiler houses THERMONA
    Cascade boiler houses
    modular, etc.
  • Electric boilers THERMONA
    Electric boilers
    OXE 100 NTR/2.2 kW, etc.
  • Indirect heating boilers THERMONA
    Indirect heating boilers
    OKS 100 NTR, OKS 125 NTR, etc.
  • Thermostats, regulators THERMONA
    Thermostats, regulators
    THERM TKR, RT 10, ART 32, etc.
  • Flue gas exhaust systems THERMONA
    Flue gas exhaust systems
    14 KD, 17 KD, 24 KD, 28 KD, etc.
  • TURBO gas removal systems THERMONA
    TURBO gas removal systems
    14 T, 20 T, 23 T, 28 T, 32 T, etc.
  • Additional equipment THERMONA
    Additional equipment
    Thermset Back, etc.

NEW TECHNOLOGIES GROUP

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